Director
Monique is a marketing executive with over 20 years of leadership experience, dedicated to
supporting the growth of community-based financial organizations while consistently keeping
members at the forefront of every decision. Her background includes senior leadership roles at Vista
Capital Partners and First Tech Federal Credit Union, where she worked closely with executive
teams to drive sustainable growth grounded in trust and cooperative values.
During her tenure at First Tech Federal Credit Union, Monique was responsible for growth across
multiple product lines, including deposits, cards and payments, consumer lending, mortgage,
investments, insurance, and digital banking. This position required close collaboration with
operations, finance, risk, compliance, and technology teams, giving her a deep understanding of
credit union operations, regulatory requirements, pricing strategies, and the complex trade-offs
leaders must consider delivering value to members while maintaining financial strength. Monique
brings firsthand experience in guiding growth during periods of rapid industry change and
consolidation.
Throughout her career, Monique has focused on understanding members' needs and translating
those insights into actionable strategies that improve financial well-being and long-term outcomes.
Her expertise spans growth strategy, member experience, digital engagement, and community-
centered marketing, providing a practical perspective on how strategic decisions impact members'
daily lives.
As a long-time resident of the Portland-metro area and an active credit union member, Monique
values the critical role iQ plays for individuals, families, and small businesses in the community. She
is passionate about financial literacy and economic mobility and currently serves on the Board of
Directors for Community Warehouse. Monique brings a thoughtful, collaborative, and member-first
approach to governance, along with a willingness to ask questions and offer fresh perspectives.
If elected, Monique will advocate for iQ members by listening to their needs and applying her
experience to help guide iQ's ongoing growth and resilience. She is enthusiastic about the
opportunity to serve and would be honored to represent the membership. |