Facebook Messenger Voting
Members can chat with CUBallot from directly within Facebook to cast their ballot.
In order to reach as many members as possible, CUBallot offers voting by Facebook in combination with other electronic options. This is handled via Facebook’s “Bots for Messenger” service. The bot interacts with the member in a conversational mode, asking them questions, validating their authentication information, showing them the candidate names, images, and bios, and confirming the member’s choices. The messaging process is like texting with a virtual assistant.
All communication is encrypted and at no time will Credit Union personnel have access to any information that will permit them to determine the voting of an individual.
Duplicate voting by any member, regardless of method, is detected and prevented.